11 Months Multi-Channel Outbound

Multinational Bioprocess Equipment Manufacturer

Specialized aseptic filling product line · Technical buyers at CDMOs and emerging biotech/pharma

The Challenge

A multinational bioprocess equipment manufacturer had a specialized aseptic filling product line with no dedicated outbound sales motion. Their BD team was stretched thin — handling inbound leads, existing customer relationships, and technical conversations — leaving no capacity for systematic prospecting. The product was highly technical (robotic, gloveless isolator-based filling systems), the buyer personas were niche (VP/Director-level operations and engineering at CDMOs and emerging biotech/pharma), and sales cycles typically stretched 12–18 months.

The Approach

We embedded as an extension of their commercial team for 11 months, executing multi-channel outbound across LinkedIn, cold calling, personalized email, and executive LinkedIn content. We built their outreach infrastructure from scratch — domains, inboxes, CRM, tool stack — and managed all campaign execution including list building, messaging development, reply monitoring, and conference pre-booking.

Results
290+
Replies from target prospects
914
LinkedIn connections sent (first 3 months)
17.2%
LinkedIn acceptance rate
100+
Individual prospect replies tracked
  • Secured meetings with VPs of Manufacturing and SVPs of Process Development at major CDMOs and pharma companies
  • Converted a cold LinkedIn connection into a scheduled in-person meeting with a leading European CDMO
  • Generated an inbound RFQ from a gene therapy company requesting a configured system quote — catalyzed by outbound awareness efforts
  • Multiple referral chains that reached the right stakeholders (e.g., referral from EVP → Engineering Head → scheduled meeting at a major EPC firm)
  • Mapped competitive positioning — identified which prospects used competing systems, satisfaction levels, and switching triggers
  • Positioned the client's BD reps as recognized thought leaders in aseptic filling compliance and technology through executive LinkedIn content
"They took on the repetitive task of prospecting and left our BD reps to handle the detailed sales process. They've consistently delivered high-quality prospect engagement across multiple channels, generating meaningful conversations with decision-makers while reinforcing our team as thought leaders through strategic LinkedIn content."
— Head of Sales, Multinational Bioprocess Instrument Manufacturer
3 Months Cold Calling + LinkedIn + Conference

Life Science Data & Intelligence Platform

Biopharma intelligence platform for R&D and business development teams · Target buyers at mid-to-large pharma

The Challenge

A life science data and intelligence platform had strong inbound traction and product-market fit but had never built a systematic outbound sales motion. Their target buyers — Heads of Business Development, Competitive Intelligence directors, and Portfolio Strategy leaders at mid-to-large pharma and biotech companies — were difficult to reach through digital channels alone. The platform competed in a crowded space alongside established tools, and the team needed to quickly validate whether cold outbound could open doors at enterprise pharma accounts.

The Approach

We launched a combined cold calling and LinkedIn campaign, supplemented by targeted conference pre-booking for a major European partnering conference. Over 3 months, we placed 3,000+ calls with connect rates ranging from 1.5% to 10.7%, developed and iterated cold call scripts with objection handling, and trained a dedicated cold caller alongside founder-led calling to significantly increase throughput.

Results
3,000+
Cold calls placed
16+
Enterprise pharma companies engaged
15+
Conference meetings pre-booked
  • Generated meeting requests and positive engagement from decision-makers at multiple top-10 global pharma companies, including Directors of Competitive Intelligence, SVPs of Licensing & Acquisitions, and Heads of Portfolio Strategy
  • A Global Head of Portfolio Strategy at a top-5 pharma expressed surprise they weren't already a customer — noting strong familiarity with the platform
  • Secured meetings with Directors of BD at multiple mid-cap and specialty pharma companies actively evaluating competitive intelligence platforms
  • Through targeted pre-conference calling, generated 15+ confirmed or pending meetings at a major European partnering conference through the official partnering platform
  • Multiple Director and VP-level contacts at large pharma requested platform details, differentiator overviews, and use case examples for internal review and team distribution
1 Month LinkedIn + Cold Calling

Laboratory Informatics & Bioprocess Data Platform

Data centralization for bioprocess teams · Target buyers: Dir/VP-level CMC, Process Development, and MSAT

The Challenge

A laboratory informatics startup had built a platform that helps bioprocess and manufacturing teams centralize data from disparate systems and perform root cause analysis without manually exporting to spreadsheets. The product solved a real pain point, but the company had never executed cold outbound at scale. Their pipeline came from warm introductions and inbound interest. They needed to test whether cold outreach — particularly cold calling — could open doors with Director and VP-level buyers, while also gathering market intelligence on how companies currently handle their data.

The Approach

We onboarded in under one week and launched a combined LinkedIn and cold calling campaign across four sender profiles, with a North America and Europe split. We built prospect lists totaling 400+ contacts across biotech, pharma, and CDMOs, segmented by account ownership to maintain relationship continuity, and prioritized named accounts including a leading mRNA therapeutics company and a major plasma-derived therapeutics manufacturer.

Results
400+
Contacts targeted
37%
LinkedIn acceptance (VP profile)
3–9x
VP outperformance vs. junior profiles
  • Multiple Directors at a leading mRNA therapeutics company engaged across LinkedIn, with contacts sharing information with their internal technical teams
  • Positive conversations with prospects at a leading gene editing therapeutics company, a clinical-stage ADC biotech, and a major rare disease therapeutics company
  • Multiple prospects independently confirmed they export to spreadsheets to compare runs across systems — validating the exact pain point the platform solves
  • VP-level sender profile achieved 37% LinkedIn connection acceptance rate vs. 4–12% for junior profiles — confirming that in technical B2B, prospects connect with peers

What We Learned Together

  1. The pain point is real and recognized. Multiple prospects independently confirmed the manual data export problem — the challenge isn't awareness, it's breaking through to the right person.
  2. Sender seniority matters on LinkedIn. The VP-level profile outperformed all others by 3–9x on connection acceptance, confirming that technical buyers connect with peers, not junior reps.
  3. Cold calling works for market intel even when it doesn't immediately book meetings. The conversations generated valuable data on data handling workflows, competing tools, and which teams own purchasing decisions — intelligence the client is now using to refine their GTM.
  4. One month is a starting point, not a conclusion. Outbound in highly technical markets requires 2–3 months to build momentum. Several contacts explicitly said "send me information and I'll decide about a meeting" — exactly where Month 2 follow-up would convert.

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